Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, phone number, and physical address
• Payment information when requesting services
• Communication consent records and timestamps

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and related technologies

Customer Communication

• Records of inquiries and service requests
• Appointment details and communication preferences
• Service history and feedback

2. How We Use Your Information

Information collected may be used for:

• Providing and improving services
• Processing transactions and service requests
• Communicating about appointments and updates
• Improving website functionality and experience
• Security monitoring and fraud prevention
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms

By opting into SMS messaging from Rundus Rentals LLC (DBA AMB Auto Rentals), you agree to receive text messages related to services, including appointment reminders, rental updates, and customer support communications.

Opt-In & Consent

• Messages are sent only after a user has provided consent
• All opt-in actions are recorded with timestamps
• Our messaging practices follow applicable communication laws including TCPA regulations

Opt-Out Instructions

• You may stop SMS notifications at any time by replying STOP
• A final confirmation message will be sent
• No additional messages will be sent unless you opt in again

Message Frequency

• Message frequency varies based on interactions with our services
• Messages relate directly to requested services

Help & Support

• Reply HELP for assistance or contact us at [email protected]
• Support is available during normal business hours

Carrier Information

• Standard message and data rates may apply
• Carriers are not responsible for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, and regional carriers

SMS Data Protection

Mobile information and messaging consent details are protected and used solely to support the communication services requested by the customer.

4. Information Use & Disclosure

Personal information is used strictly for operational purposes and to deliver requested services. Information may be shared with trusted service providers that assist in operating our business such as payment processors, communication platforms, and website hosting providers.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

• Encryption of sensitive information
• Secure access controls
• Routine security monitoring
• Staff training on data protection
• Secure backup and recovery systems

6. Cookies & Tracking Technologies

• Analyze website traffic
• Remember visitor preferences
• Improve website functionality
• Enhance the overall user experience

7. Your Rights & Choices

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw communication consent at any time
• Stop SMS notifications by replying STOP

8. Policy Updates

This Privacy Policy may be updated periodically. The most recent version will always be available on our website along with the effective date.

9. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Rundus Rentals LLC
Owner: Jose Alberto Montalvo Serrano
DBA AMB Auto Rentals
Service Area: Austin, Texas
Phone: (832) 914-9683
Email: [email protected]
Website: https://www.ambconsultationgroup.com

By using our website and services, you acknowledge this Privacy Policy.